It's the first week of January. The schedule looks full. The team is back from the holidays. And somewhere between the morning huddle and the first patient check-in, a familiar feeling settles in. The AR report hasn't been touched in weeks. There are claims sitting at 60 days that nobody followed up on. Patient balances from November are still open. And the person at the front desk isn't sure what to say when a patient asks, "So what do I owe today?" Nobody panics over this s