Dental Manager Resources and Media

By Kyle Summerford | Founder, Dental Office Managers Community Originally published on www.dentalofficemanagers.com “Let me think about it.” If you’ve worked at the front desk or as a treatment coordinator for more than five minutes… you’ve probably heard that phrase dozens (if not hundreds) of times. But here’s the truth: When patients say “I need to think about it,” what they usually mean is, ❌ “I’m not convinced.” ❌ “I don’t understand the value.” ❌ “This feels too expe