Dental Manager Resources and Media

By Kyle Summerford Introduction Burnout isn’t just a buzzword it’s an all-too-common experience for dental office managers. Between managing staff, chasing down insurance claims, and keeping patients happy, managers often carry the full weight of the practice on their shoulders. I know, because I’ve been there. There were times when I felt completely drained, working long hours and still feeling like I couldn’t get ahead. The demands of leadership left me exhausted, frustrate

By Kyle Summerford Introduction Insurance denials have always been a thorn in the side of dental practices. But in recent years, managers have noticed something different: claims are being denied faster, with less explanation, and often before a human ever reviews them. The reason? Artificial intelligence (AI). Carriers are increasingly relying on automated systems to scan claims for errors or omissions. On the surface, this sounds efficient. In practice, it means claims can